Prime Care Coordination, LLC (PCC) is an entity established with the goal of designation as a Care Coordination Organization/Health Home (CCO/HH) for individuals with intellectual and developmental disabilities. (I/DD) Upon approval, PCC will provide person-centered, holistic care coordination to ensure high-quality care that is integrated and supports the needs of people with I/DD across 41 counties in Upstate New York.
The Regional Assistant Director of Care Coordination is responsible to provide support, guidance, and supervision to the Care Manager Supervisors to ensure high-quality care coordination services are being delivered in the region. The Regional Assistant Director of Care Coordination will assist in the development, implementation, and monitoring of regional day-to-day operations and employees for care coordination service delivery.
If selected for this position, you will be responsible for:
- Provide supervision and support to staff assigned
- Provide crisis intervention and support to Care Management staff
- Assist with the development and oversight of the on-call regional support
- Ensure coverage and provide care coordination for assigned care manager caseloads and/or cover caseloads as needed.
- Assist in the development and implementation of policies and procedures
- Assist with the coordination and networking with other organizations, agencies, and service providers Monitor use of all Health Information Technologies for documentation
- Secure health records and other protected information with the highest regard to confidentiality and HIPAA laws and regulations.
- Assist with periodic internal audits to ensure regulations, compliance standards and PCC policies/procedures are followed
- Bachelor’s degree in Healthcare, Business or Human Services Administration, or related field.
- Minimum of two years of supervisory experience
- Experience and history of proven success in managed care, services for people with intellectual and developmental disabilities and/or health home care management preferred.
To be considered for this position, you must be or have the following skills or experience:
- Ability to quickly establish and maintain leadership credibility with all key stakeholders.
- Knowledge of OPWDD and/or DOH program and service delivery system and regulations
- Proficient in budgeting, finance, quality and performance management metrics.
- Expertise in program development, preferably in services for people with developmental disabilities and/or health home care management.
- Must be able to multi-task, establish priorities, and meet deadlines.
- Ability to work independently and motivate others.
- Ability to communicate effectively, both orally and in writing.
- Ability to act quickly, assess and act accordingly in crisis situations
- Possession and ability to maintain a valid NYS Driver’s License; a vehicle is required to perform the job