Regional Assistant Director – Mohawk Valley (Utica Area)


Prime Care Coordination, LLC (PCC) is an entity established with the goal of designation as a Care Coordination Organization/Health Home (CCO/HH) for individuals with intellectual and developmental disabilities. (I/DD) Upon approval, PCC will provide person-centered, holistic care coordination to ensure high-quality care that is integrated and supports the needs of people with I/DD across 41 counties in Upstate New York.

The Regional Assistant Director of Care Coordination is responsible to provide support, guidance, and supervision to the Care Manager Supervisors to ensure high-quality care coordination services are being delivered in the region. The Regional Assistant Director of Care Coordination will assist in the development, implementation, and monitoring of regional day-to-day operations and employees for care coordination service delivery.

If selected for this position, you will be responsible for:

  • Provide supervision and support to staff assigned
  • Provide crisis intervention and support to Care Management staff
  • Assist with the development and oversight of the on-call regional support
  • Ensure coverage and provide care coordination for assigned care manager caseloads and/or cover caseloads as needed.
  • Assist in the development and implementation of policies and procedures
  • Assist with the coordination and networking with other organizations, agencies, and service providers Monitor use of all Health Information Technologies for documentation
  • Secure health records and other protected information with the highest regard to confidentiality and HIPAA laws and regulations.
  • Assist with periodic internal audits to ensure regulations, compliance standards and PCC policies/procedures are followed

Minimum Qualifications:

  • Bachelor’s degree in Healthcare, Business or Human Services Administration, or related field.
  • Minimum of two years of supervisory experience
  • Experience and history of proven success in managed care, services for people with intellectual and developmental disabilities and/or health home care management preferred.

To be considered for this position, you must be or have the following skills or experience:

  • Ability to quickly establish and maintain leadership credibility with all key stakeholders.
  • Knowledge of OPWDD and/or DOH program and service delivery system and regulations
  • Proficient in budgeting, finance, quality and performance management metrics.
  • Expertise in program development, preferably in services for people with developmental disabilities and/or health home care management.
  • Must be able to multi-task, establish priorities, and meet deadlines.
  • Ability to work independently and motivate others.
  • Ability to communicate effectively, both orally and in writing.
  • Ability to act quickly, assess and act accordingly in crisis situations
  • Possession and ability to maintain a valid NYS Driver’s License; a vehicle is required to perform the job

How to Apply:

To apply for this position, please submit your cover letter and resume to If chosen for an interview, you will get a detailed job description and the opportunity to demonstrate why you are the best candidate for this position.

Please direct questions to