The right response at the right time: We are committed to providing timely solutions for each person and family we serve, including the necessary supports and connections for those with disability, language or other types of accessibility accommodations.
Everyone feels like they belong: We ensure all people are treated fairly and respectfully, have equal access to opportunities and resources, and can contribute fully to be successful.
Challenge to go beyond: Through our collaborative approach, we help support and streamline processes to facilitate steps toward goal accomplishment for all.
Doing the right thing: With Prime Care, you can count on consistent assistance, guidance and follow-through to reduce common burdens and instill peace of mind.
Encourage to reach potential: Our goal is for each person to gain more confidence and have the right opportunities to achieve better balance and fulfillment in their lives.
“Working with my Care Manager is fun. She helps me review fire safety, helps keep my independence and helps me reach my goals. I’m also happy that she gets me Seabreeze tickets for the summer.”
“Matthew's Care Manager, Kim, has been a huge asset to our family. She has often navigated a difficult system in order to obtain necessary goods and services and has been a wealth of knowledge in all facets of the world of the disabled.”
"Cynthia has been so helpful coordinating all the paperwork in transitioning JuliAnn into Community Hab. She was also able to secure Medicaid after many unsuccessful attempts on my own. She has always been there for support and has bent over backwards to accommodate JuliAnn’s needs. I can’t thank Cynthia enough."
- Mary Ann
“Steve is awesome! He helped me find a great Direct Support Professional (DSP), Doug. I couldn't be happier.”
We want everyone to receive the guidance, access and resources needed to be healthy and reach their goals throughout life. So we work with many different organizations to find the right services for each person we assist. This specialized network is our Health Home:
We proudly support 39 counties across New York State. Our Care Managers and regional offices are active members of the communities we serve, dedicated to helping people needing specialized services and care.
We are always growing our dynamic and dedicated team of Care Managers.
Prime Care Coordination offers a variety of career opportunities centered around care coordination services for people with intellectual and/or developmental disabilities. Our welcoming culture offers a rewarding experience that promotes inclusion and celebrates diversity. If your goal is to make a positive difference in people’s lives, join us!